Covid-19
General
- Remote processing of transactions through email and phone is highly encouraged
- We are not accepting cash or cheque payments at this time
- We are not taking in any paperwork except when absolutely necessary
- Daily health checks and temperature checks are mandatory for staff each morning
- Plexiglass barriers have been installed at the front counter
Social Distancing
- No more than 2 customers in the office at a time
- No more than 6 agents in the office at one time
- Agents are encouraged to work from home if at all possible
- Certain desks have been blocked off to ensure proper distancing
Masks
- ALL staff and clients must wear a mask. No exceptions.
- Masks will be provided for those who don’t have one
Sanitization
- New cleaning checklists have been introduced to ensure high-traffic areas are sanitized throughout the day
- A full deep-clean of the office occurs at opening and closing